Terms and Conditions | Smart Crab Publishing

By using our website, even if you are not registered, you acknowledge your acceptance of and commitment to these Terms and Conditions. Therefore, we kindly ask you to read them carefully. As with all our other policies, these Terms and Conditions and any matters related to orders from Smart Crab Shop are governed by the laws of Sharjah and the United Arab Emirates.

Please make sure to review the Terms and Conditions document regularly, as we may update or modify it from time to time without prior notice. Only the most recent version published on our website shall be considered valid and binding, and it supersedes all previous versions.

1. Use of Smart Crab Shop

By using Smart Crab Shop (displayed on the website as “our shop”), whether you are registered with us or not, you acknowledge, agree, and confirm the following:

You agree to indemnify and hold harmless Smart Crab Shop, its directors, employees, and agents from any claims, actions, or demands arising from your breach of these Terms and Conditions or your misuse of Smart Crab Shop.
You agree to all terms stated in our Privacy Policy, Sales Terms, and these Terms and Conditions.
You agree that, to the fullest extent permitted by law, we shall not be legally liable for any losses resulting from:
- Your improper or abusive use of Smart Crab Shop.
- Unauthorized access to your personal information or payment details.
- Content, statements, or conduct of any third party (including registered users of Smart Crab Shop), whether or not they are using the platform
You acknowledge that Smart Crab Shop reserves the right to terminate your account at any time without providing reasons. This may occur due to a breach of these Terms and Conditions, applicable laws, or prolonged account inactivity. We shall not be responsible for any consequences arising from account termination.
All users of Smart Crab Shop agree not to use the platform for their own commercial purposes unless they have obtained prior written approval from us.
You agree not to reproduce, copy, distribute, or exploit any content on our website, including but not limited to texts, images, software, graphics, audio material, page designs, trademarks, service marks, or patents displayed on Smart Crab Shop, unless you have obtained our prior written consent.
You agree not to sell or receive any payment from any third party in exchange for access to Smart Crab Shop.
Smart Crab Shop reserves the right to withdraw, modify, or discontinue any service, feature, or product currently offered or to be offered in the future, as well as the right to change prices of any products or services at any time.
Smart Crab Shop reserves the right to display advertisements or promote any product or service and to allow any individual or entity to advertise or promote products or services on Smart Crab Shop, subject to obtaining our written approval.
We do not endorse and are not responsible for the content or availability of any third-party websites linked to our website.

2. Registration and Account Responsibility

Users may be required to register on the website in order to purchase from Smart Crab Shop or participate in forums.
By completing the registration process, you confirm that you are 18 years of age or older, or that you are using the website with the consent of a parent or legal guardian.
Users are responsible for notifying us if they discover that their personal account is being used without authorization.
You are responsible for maintaining the confidentiality and security of your username and password, and you are fully responsible for all activities conducted through your account.

3. Medical Disclaimer

The information provided on Smart Crab Shop is not a substitute for professional medical advice. Always consult your physician before applying any advice or information found on Smart Crab Shop.

4. Purchasing Disclaimer

To the extent permitted by law, Smart Crab Shop does not guarantee that it will:

Fully meet your requirements regarding product information or the products themselves.
Provide completely accurate information about any product or service.
Correct any errors once notified:

As stated in the Sales Terms, we are not responsible for the accuracy of product information, images, user reviews, prices, or delivery times.

If we discover that the actual product price is higher than the price you purchased it for, we will confirm your approval of the new price before completing the payment process.

By using Smart Crab Shop, you agree to the Sales Terms, and we strongly recommend that you read them carefully.

5. Use of Smart Crab Shop Forums

By participating in the Smart Crab Shop forums, including interactive chat rooms, you acknowledge, agree, and confirm the following:

You grant us a permanent, worldwide, non-exclusive license to use any content you post without notifying you or attributing it to you.
You will not post any content that defames any person or entity or violates their rights.
You agree not to post any illegal, abusive, or offensive content against any individual or group for any reason.
Without our prior written consent, you will not promote or advertise products or services belonging to any individual or entity other than Smart Crab Shop or the brands listed on our website.
If we determine that any posted content violates these Terms and Conditions, we reserve the right to remove it without explanation.
You will not upload or transmit any files containing viruses or harmful components that may disrupt or damage any computer system or communication device.
You confirm that you own or have the legal right to publish all text and images you upload to any part of Smart Crab Shop.
We reserve the right to record, store, or disclose any information posted on Smart Crab Shop when required by law or when deemed necessary based on our judgment and good faith belief.

6. Intellectual Property Rights

All content on Smart Crab Shop, including texts, images, software, graphics, audio material, page designs, trademarks, service marks, and patents, is protected under international intellectual property laws and may not be copied, reproduced, or republished without our prior written consent.

We own or are licensed to use all material available on Smart Crab Shop in any form.

7. Delivery

Delivery is available to all areas within the United Arab Emirates within a period ranging from 2 to 5 business days, and delivery is often completed on the second business day.
The delivery company will contact you directly to arrange the delivery process.
All delivery charges are borne by the buyer.
In case of any issues, you may contact us through the “Contact Us” page or via email at: contact@smartcrab.ae

8. Sales Terms

Please read the following Terms and Conditions of Sale carefully, as your approval is required before completing any purchase through Smart Crab Shop. Displayed on the website as “our shop”.

In this document, Smart Crab Shop is referred to as (“we”, “us”, “our”). We are committed to providing our customers with clear and transparent information regarding their purchases.

1. Acceptance of Terms

By confirming your intention to purchase any product from Smart Crab Publishing, you acknowledge and agree to all the terms and conditions stated on our website. You are required to review and read them in full before completing any purchase.

2. Product Availability and Pricing

We do not guarantee that all products displayed on Smart Crab Shop are always available at the listed prices. If a product is not available at the displayed price, we will make every effort to contact the customer to inform them of the updated price.

You will not be charged unless you confirm your acceptance of the new price, should it be higher than the price you previously agreed to.

3. Stock Availability

We do not guarantee that all products displayed on the website are in stock and ready for delivery. If you order a product that is out of stock, we will contact you, and you will not be charged for that product.

4. Product Descriptions

We strive to provide clear and accurate product information whenever possible. If a product is available in multiple colors or patterns, we cannot guarantee the availability of a specific color unless it is explicitly stated in the product title.

We are not responsible for the accuracy or completeness of the product description, images, or customer reviews provided by other users.

5. Order Completion

The customer confirms acceptance of the sales terms and listed prices by clicking the “Confirm” button at the end of the checkout process.

6. Order Confirmation

We send all customers an email detailing the products ordered; however, this email does not constitute final acceptance of the sale by Smart Crab Shop.

7. Order Shipment

Upon receiving an email confirming that your order has been shipped, this shall constitute our acceptance of the sale at the price specified at checkout, unless you were informed otherwise in advance.

8. Order Cancellation or Rejection

If an order is not accepted, you will be notified before the products are shipped. Customers must inform us of their wish to cancel an order before it is dispatched.

We reserve the right to reject any order at our discretion, typically for one of the following reasons:

1. The product ordered is out of stock. In this case, its value will not be charged, and you will be notified by email. You will also be informed if it becomes available again, at which point a new order must be placed.
2. Failure to verify the payment. The order will be canceled and you will be notified by email, with the option to place a new order using a different payment method.
3. An error in the product price or details. In this case, we will contact you to confirm whether you wish to proceed with the order.
4. Violation of the website’s Terms and Conditions. In such cases, the order will be canceled without charging its value.

9. Delivery and Payment

We are not responsible for any delays in the advertised delivery times, nor do we guarantee the time required to complete the payment process.

10. Shipping Responsibility

We bear no responsibility for the products once the order has been shipped and handed over to the delivery service provider. Once the order is dispatched, the sale is considered complete, and the risk of loss or damage passes to the customer. Any arrangements regarding delivery timing or method are strictly between the customer and the delivery company.

11. Information Security

We are not responsible for any sharing of credit card details or account login information by the customer with any third party, whether knowingly or unknowingly. Any activity carried out using your username and password is your sole responsibility.

12. Amendments to Terms

These Terms of Sale are subject to change at any time. The terms in effect at the time of order completion shall apply. Please review these terms each time you place a new order.

These terms, along with all our other terms and conditions, are governed by the laws of the Emirate of Sharjah and the United Arab Emirates.